Communication
A manual log of what staff discussed with customers
| Date / time | Customer | Method | Notes |
|---|---|---|---|
| 2026-08-08 09:12 | Ibrahim Yusuf | Phone Call | Customer called asking when order will be ready. Informed him of the delay, new date 9th August. |
| 2026-08-08 09:35 | Emeka Nwachukwu | Sent message that order is ready for collection. | |
| 2026-08-07 16:40 | Chiamaka Uzoma | In Person | Customer requested extra care on the silk blouse. |
| 2026-08-07 12:00 | Ngozi Okafor | SMS | Reminder sent on outstanding balance of ₦6,100. |
| 2026-08-06 15:30 | Tunde Bakare | Phone Call | Called before delivery to confirm someone is home. |
| 2026-08-05 09:10 | Aisha Bello | Shared pickup receipt photo. |